Everything you need to know about how we protect your data, handle billing, and keep things transparent.
Effective Date: September 30, 2026
Last Updated: September 30, 2026
Your privacy is important to us.
This Privacy Policy explains how Ruby Roman Infotech Pvt. Ltd., operating its hosting and cloud services under the brand BizHostWiz, collects, uses, stores, processes, protects, and discloses information when you visit our website, create an account, purchase or use our Services, contact our support team, or otherwise interact with BizHostWiz.
BizHostWiz is a brand of Ruby Roman Infotech Pvt. Ltd.
Business Address:
2nd Floor, SRBC Tower, Office No. 205,
Near Alpha Tower, Sector 9, Vasundhara,
Ghaziabad, Uttar Pradesh – 201012, India.
Support Email: support@bizhostwiz.com
By using BizHostWiz websites or Services, you acknowledge that you have read and understood this Privacy Policy.
We may collect different types of information depending on how you interact with BizHostWiz.
When you create a BizHostWiz account or purchase a Service, we may collect information such as:
Full name.
Business or organization name.
Billing address.
Service address.
Email address.
Telephone or mobile number.
Account username.
Domain registration information.
Billing information.
Payment-related information.
Information required for identity or business verification.
We collect this information to create and manage your account, provide Services, process orders, communicate with you, and comply with legal and regulatory requirements.
When you purchase a product or Service, we may collect information necessary to process your order and establish or perform the contractual relationship.
This information may be retained for the duration of the business relationship and for additional periods where required for legal, accounting, tax, dispute-resolution, fraud-prevention, or other legitimate purposes.
When you contact our support team, we may collect information necessary to investigate and resolve your issue.
This may include:
Operating system.
Browser type and version.
Device information.
Application or software information.
Website configuration.
Error messages.
Server information.
Technical logs.
Screenshots or files voluntarily provided by you.
When you visit our website, we may automatically collect certain technical information, including:
IP address.
Browser type.
Operating system.
Device type.
Screen resolution.
Internet service provider.
Referring website.
Pages visited.
Date and time of visits.
Clickstream information.
Approximate geographic information.
Other technical information transmitted by your browser or device.
This information helps us operate, secure, analyze, and improve our website and Services.
When you visit BizHostWiz websites, certain information may be collected through cookies, log files, analytics tools, tags, pixels, scripts, or similar technologies.
We may use analytics services such as Google Analytics or other analytics platforms to understand:
Website traffic.
Visitor behavior.
Popular pages.
Traffic sources.
Device and browser usage.
General geographic trends.
Website performance.
Analytics information may be aggregated or otherwise processed to understand how visitors use our website and to improve our Services.
BizHostWiz aims to process personal information according to the following principles:
Personal information is processed for legitimate, lawful, and transparent purposes.
Information is collected and processed for specified and legitimate purposes.
We aim to collect only information that is reasonably necessary for the relevant purpose.
We take reasonable steps to maintain accurate and up-to-date information where appropriate.
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, contractual requirements, legal obligations, dispute resolution, fraud prevention, or legitimate business purposes.
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, accidental loss, destruction, or other unlawful processing.
BizHostWiz may use personal information for the following purposes:
We use information to:
Create and maintain accounts.
Provision hosting and cloud services.
Register and manage domains.
Process orders.
Provide technical support.
Manage billing.
Maintain service availability.
Communicate service-related information.
We may use information to verify account holders, customers, businesses, domain registrants, or transactions where necessary.
Verification may be used to prevent fraud, abuse, unauthorized access, or other security risks.
We may process information to detect and prevent:
Fraud.
Spam.
Phishing.
Malware.
Account abuse.
Payment abuse.
Unauthorized access.
Security incidents.
Other illegal or harmful activities.
Information may be used to respond to:
Support requests.
Technical issues.
Billing questions.
Complaints.
Service requests.
Account problems.
We may contact you regarding:
Account activity.
Orders.
Payments.
Renewals.
Service expiration.
Maintenance.
Security incidents.
Service interruptions.
Abuse complaints.
Changes to our Terms or policies.
Important service announcements.
These communications may be necessary for providing the Services.
Where permitted by law and based on applicable consent or preferences, we may use your contact information to send:
Product updates.
Offers.
Promotions.
Newsletters.
Service announcements.
Educational information.
You may opt out of promotional communications using the unsubscribe mechanism included in the relevant communication or by contacting us.
We may use aggregated, anonymized, or otherwise appropriately processed information to:
Analyze trends.
Understand customer needs.
Improve website performance.
Improve products.
Improve hosting infrastructure.
Develop new Services.
Conduct business analysis.
When you register or transfer a domain through BizHostWiz, certain information may need to be submitted to the applicable domain registrar, registry, or other authorized service provider.
Depending on the domain extension and applicable registry rules, domain registration information may be subject to disclosure or publication requirements.
Customers are responsible for ensuring that domain registration information they provide is accurate and lawful.
BizHostWiz may share domain-related information where required to comply with:
ICANN requirements.
Registry policies.
Registrar requirements.
Applicable law.
Government or regulatory requests.
We may contact you using:
Email.
Telephone.
SMS.
WhatsApp or similar messaging channels.
Customer account notifications.
Support tickets.
We may contact you regarding account administration, support, billing, renewals, security, legal notices, service changes, or other matters related to your Services.
Marketing communications will be subject to applicable consent and communication preferences.
When you communicate with BizHostWiz through chat, support tickets, email, or other support channels, we may retain relevant communications for:
Customer support.
Quality assurance.
Troubleshooting.
Training and service improvement.
Security investigations.
Dispute resolution.
Contract or transaction documentation.
Retention periods may vary depending on the nature of the communication and applicable legal or business requirements.
Where communications are retained for legal, contractual, security, or quality purposes, access may be restricted to authorized personnel.
If BizHostWiz or Ruby Roman Infotech Pvt. Ltd. accepts employment applications, applicants may voluntarily provide:
Name.
Contact details.
Resume/CV.
Qualifications.
Work experience.
Portfolio information.
Other information necessary for recruitment.
Applicant information will be used for recruitment and employment-related purposes.
Applicant information may be shared internally with authorized personnel involved in recruitment and hiring.
We may retain applicant information for a reasonable period to evaluate the application, consider candidates for future opportunities, or meet legal requirements.
Applicants may contact us regarding their personal information using:
support@bizhostwiz.com
When creating an account or using our Services, you may receive communications relating to:
Service expiration.
Domain renewal.
Hosting renewal.
Payment reminders.
Promotional offers.
Product announcements.
New Services.
Promotional communications may include personalized content based on information such as previous purchases, Services used, website interactions, or communication preferences, where permitted by applicable law.
You may opt out of promotional communications at any time.
You may change your marketing preferences at any time.
You can:
Use the unsubscribe link included in promotional emails.
Contact our support team.
Adjust available communication preferences in your account.
Please note that opting out of marketing communications does not necessarily stop essential transactional or service-related communications.
We may use personal information for additional legitimate purposes, including:
To investigate and resolve technical, billing, account, or service issues.
To create aggregated or anonymized statistical information that does not reasonably identify individual users.
To investigate suspected fraud, security incidents, abuse, violations of our Terms, or attempts to harm our users or infrastructure.
To comply with applicable laws, regulations, legal processes, court orders, government requests, or regulatory requirements.
BizHostWiz does not sell your personal information as a business practice.
We may share personal information where reasonably necessary with:
Payment processors.
Domain registrars and registries.
Cloud infrastructure providers.
Data-center providers.
Hosting infrastructure providers.
Email service providers.
Analytics providers.
Security providers.
Customer support providers.
Software and technology providers.
Professional advisors.
Legal or regulatory authorities where required.
Third-party service providers that process information on our behalf may be required to maintain appropriate confidentiality and security protections.
BizHostWiz may disclose personal information where we reasonably believe disclosure is necessary to:
Comply with applicable law.
Respond to a valid legal process.
Comply with a court order.
Respond to a government or regulatory request.
Protect our rights or property.
Protect the safety of our customers or others.
Investigate fraud, abuse, security incidents, or illegal activity.
Enforce our Terms of Service or other agreements.
BizHostWiz may use third-party service providers to operate and improve our Services.
These may include providers for:
Payment processing.
Cloud computing.
Data centers.
Domain registration.
Email delivery.
Analytics.
Website monitoring.
Security.
Fraud detection.
Customer support.
Marketing.
Communication services.
Third-party providers may process personal information according to their own applicable privacy policies and contractual obligations.
Personal information may be processed or stored by BizHostWiz, Ruby Roman Infotech Pvt. Ltd., affiliates, contractors, infrastructure providers, or authorized service providers in locations where such parties operate.
Where required by applicable law, appropriate safeguards will be used for such processing or transfers.
Customers acknowledge that internet-based services may involve international processing depending on the infrastructure and third-party providers used to deliver a Service.
If Ruby Roman Infotech Pvt. Ltd. or BizHostWiz is involved in:
Merger.
Acquisition.
Reorganization.
Corporate restructuring.
Sale of assets.
Transfer of a business division.
Personal information may be transferred as part of the relevant transaction, subject to applicable law and appropriate confidentiality and security requirements.
Where legally required, affected users may receive appropriate notice.
We use reasonable technical, administrative, and organizational safeguards designed to protect personal information.
Security measures may include:
HTTPS/SSL encryption.
Access controls.
Authentication mechanisms.
Server security controls.
Monitoring.
Security updates.
Backup procedures.
Fraud detection.
Restricted access to personal information.
However, no internet-based system can be guaranteed to be completely secure.
You are responsible for maintaining strong passwords and protecting your account credentials.
We retain personal information for as long as reasonably necessary for:
Providing Services.
Maintaining customer accounts.
Processing transactions.
Meeting legal obligations.
Accounting and taxation.
Resolving disputes.
Preventing fraud and abuse.
Enforcing agreements.
Protecting our rights.
Maintaining necessary business records.
When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.
Depending on applicable law, you may have rights relating to your personal information.
These may include:
You may request information regarding personal data we hold about you.
You may request correction of inaccurate or incomplete personal information.
You may request deletion of personal information where legally applicable.
Certain information may need to be retained due to legal, contractual, accounting, security, fraud-prevention, or dispute-resolution requirements.
Where applicable, you may request restriction of certain processing activities.
You may object to certain processing activities where permitted by applicable law.
You may opt out of promotional communications at any time.
Where required by applicable law, you may request certain personal information in a structured format.
To exercise applicable privacy rights, contact:
support@bizhostwiz.com
We may take reasonable steps to verify your identity before processing a privacy request.
BizHostWiz may use cookies and similar technologies to:
Operate the website.
Maintain sessions.
Remember preferences.
Improve website performance.
Analyze website usage.
Measure marketing effectiveness.
Improve user experience.
Support security.
Cookies are small text files stored on your device by your browser.
They may allow websites to remember information about your visit and preferences.
First-party cookies are placed and managed by BizHostWiz or its website systems.
They may be used for essential website functionality, authentication, preferences, and analytics.
Third-party services may place cookies or similar technologies for analytics, security, advertising, or other functions.
Examples may include analytics, advertising, payment, or embedded service providers.
Most modern browsers allow you to:
View cookies.
Delete cookies.
Block cookies.
Restrict third-party cookies.
Receive notifications when cookies are placed.
Disabling certain cookies may affect website functionality.
Like most websites, BizHostWiz may automatically collect certain information in server or application logs.
This may include:
IP address.
Browser type.
Operating system.
Internet service provider.
Referring page.
Exit page.
Date and time.
Requested URLs.
Clickstream information.
Error information.
Security events.
Log data may be used for:
Website administration.
Security monitoring.
Troubleshooting.
Fraud prevention.
Abuse prevention.
Performance analysis.
Service improvement.
IP addresses or other technical identifiers may be associated with account information when necessary to investigate abuse, security incidents, fraud, or violations of our Terms.
When an online order is placed, BizHostWiz may perform automated or manual checks designed to detect:
Fraud.
Payment abuse.
Suspicious activity.
Account misuse.
Unauthorized transactions.
Fraud-prevention information may include:
IP address.
Device information.
Browser information.
Order information.
Account information.
Payment-related information.
Website visit information.
Timing information.
Such processing may be necessary to protect BizHostWiz, customers, payment systems, and third parties.
When you contact BizHostWiz by email, we may use your email address to respond to your request.
We may retain relevant correspondence where necessary for:
Customer support.
Contractual records.
Dispute resolution.
Security.
Legal compliance.
Service improvement.
Your email address will not be used for unrelated marketing purposes unless permitted by applicable law and your preferences.
BizHostWiz may occasionally invite customers to participate in surveys or provide feedback.
Participation is generally voluntary.
Survey and feedback information may be used to:
Improve products.
Improve customer support.
Understand customer needs.
Improve website functionality.
Develop new Services.
We do not intend to use voluntary survey responses to identify individuals publicly without appropriate authorization.
BizHostWiz Services are intended for adults and businesses.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe a child has provided personal information to us inappropriately, please contact:
support@bizhostwiz.com
We will review the request and take appropriate action where required by law.
The BizHostWiz website may contain links to third-party websites, platforms, applications, or services.
BizHostWiz does not control the privacy practices of third-party websites.
This Privacy Policy applies only to information collected or processed by BizHostWiz and does not govern third-party websites.
We recommend reviewing the privacy policy of each third-party website before providing personal information.
BizHostWiz provides hosting infrastructure that may allow customers to store websites, applications, databases, email, and other information.
Customers are responsible for:
The legality of their content.
Obtaining appropriate permissions.
Providing appropriate privacy notices to their own website visitors.
Complying with applicable data-protection laws.
Protecting their own users' information.
Configuring their websites and applications securely.
BizHostWiz does not control the privacy practices of websites hosted by customers.
Where BizHostWiz processes personal information contained within a customer's hosted website or application, such processing may occur as part of providing hosting infrastructure and technical Services.
Customers remain responsible for determining the lawful basis for collecting and processing personal information through their own websites and applications.
Customers must ensure that their use of BizHostWiz Services complies with applicable privacy and data-protection laws.
If BizHostWiz becomes aware of a security incident affecting personal information under our control, we will take reasonable steps to investigate, contain, and address the incident.
Where required by applicable law, we may notify affected customers, authorities, or other relevant parties.
Customers are responsible for securing their own websites, applications, accounts, passwords, and hosted content.
BizHostWiz may update this Privacy Policy from time to time.
Changes may be made to reflect:
Changes in our Services.
Changes in technology.
Changes in applicable laws.
Changes in third-party services.
Changes in our business practices.
Improvements to privacy and security practices.
The updated Privacy Policy will be published on the BizHostWiz website.
The "Last Updated" date at the beginning of this Policy indicates when the latest changes were made.
Where required by applicable law, material changes may be communicated through appropriate channels.
By using the BizHostWiz website or Services, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, you should discontinue use of the BizHostWiz website and Services where applicable.
This Privacy Policy forms part of the BizHostWiz Terms of Service.
Where required by applicable law, BizHostWiz will obtain consent before processing personal information for purposes not reasonably covered by this Privacy Policy or another lawful basis.
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
BizHostWiz
A Brand of Ruby Roman Infotech Pvt. Ltd.
Business Address:
2nd Floor, SRBC Tower, Office No. 205,
Near Alpha Tower, Sector 9, Vasundhara,
Ghaziabad, Uttar Pradesh – 201012, India.
Privacy & Support Email:
support@bizhostwiz.com
Website:
bizhostwiz.com
By accessing or using BizHostWiz websites, products, or Services, you acknowledge that you have read and understood this Privacy Policy and agree to its applicable provisions.
© 2026 Ruby Roman Infotech Pvt. Ltd. All Rights Reserved.
BizHostWiz™ is a brand of Ruby Roman Infotech Pvt. Ltd.
