Malware Removal & Protection

Malware removal -- clean, recover, fortify, monitor.

Infected server? We clean it. Compromised website? We restore it. Recurring infections? We find the root cause. And we leave you with a hardened, monitored environment that makes reinfection dramatically harder. Emergency 24/7 response.

⚡ 24/7 emergency
🛡️ No-fix-no-fee
Malware types we handle

10 categories. Thousands of variants. We have seen them all.

The cleanup process

NIST 800-61 compliant. 5 steps. Predictable outcome.

1

Triage

15-min call. Scope the incident, agree on next steps. Containment begins immediately. Avg time: 18 min.

15-30 min
2

Containment

Isolate affected systems. Snapshot for forensics. Block C2 channels. Stop the bleeding. Avg: 47 min.

30-90 min
3

Eradication

Full malware removal. Backdoors closed. Entry vector identified. Re-scan to confirm clean. Avg: 4h.

2-12 hours
4

Recovery

Restore from clean backups or rebuild. Hardening applied. Services brought back. Smoke-tested. Avg: 6h.

4-24 hours
5

Lessons learned

Forensic report. Root cause. Timeline. Recommendations. Monitoring to prevent reinfection. Delivered in 7 days.

5-7 days
Pricing

Flat-fee cleanup. No hourly meter running.

Single site

WordPress, single server
$499
  • 1 website, 1 server
  • Full cleanup
  • Post-cleanup hardening
  • 7-day monitoring
  • 30-day re-clean guarantee

Enterprise

Multi-server, complex
Custom
  • Multiple servers + accounts
  • Full IR + legal liaison
  • Regulatory reporting (GDPR, HIPAA, PCI)
  • Insurance paperwork
  • Ongoing monitoring post-clean
Case study

How we cleaned a 47-site hosting company in 18 hours.

WebHost Pro
47 infected sites, recurring infections, hosting IP blacklisted
18 hours . 0 reinfection

The problem

WordPress hosting company with 47 customer sites all infected with the same backdoor. Original cleanup attempt failed (kept returning). Blacklisted by Google + Spamhaus. Customer churn imminent.

What we did

Step 1: Took over all 6 cPanel servers. Step 2: Found the root cause -- a vulnerable WordPress plugin (CVE-2024-31210) that had been exploited 47 days earlier. Step 3: Quarantined all 47 sites, removed backdoors, patched plugin, rotated ALL credentials. Step 4: Implemented file integrity monitoring. Step 5: Worked with Google + Spamhaus to delist the IP. Step 6: 30 days of post-cleanup monitoring.

Outcome

47 sites cleaned in 18 hours. Zero reinfections in 12 months. IP delisted in 3 days. Customer churn stopped, reputation restored. WebHost Pro became a managed customer.

Customer stories

What teams say when the alarm goes off.

"2am alarm: our entire customer base was showing malware warnings. The team answered the phone on the first ring, had us contained in 90 minutes, and clean in 12 hours. Saved the business."
James Wilson
Founder, HostPro Networks
"Two other firms tried to clean our infection. Both failed. These folks found the root cause in 4 hours (an old, unpatched plugin), removed everything, and we have not seen a reinfection in 18 months."
Vikram Shah
CTO, FinServe Solutions
"I thought I had lost 8 years of customer data. They recovered 100% from the infection, identified the attack vector, hardened everything, and now we have monitoring that would have caught it on day 1."
Sarah Chen
Founder, NexaAI

Compromised? Call our emergency line now.

24/7 hotline. No-fix-no-fee. Average containment under 1 hour.

Emergency Help See Process